At mko, we believe online entertainment should bring enjoyment — not stress. That is why we provide a complete set of self-management tools, easily accessible support resources and a firm commitment to ensuring every user plays in a healthy and controlled environment.
Important Reminder: Gambling should be entertainment only. Never gamble with money you cannot afford to lose, borrowed money, or funds meant for your family's daily needs. If you feel overwhelmed, stop and seek help.
At mko, responsible gambling is more than just meeting licensing requirements — it is a core value that underpins every decision we make as a platform. We understand that behind every account is a real person with a real life, real responsibilities and real emotions.
We also recognise that for a small number of users, what begins as entertainment can develop into something more serious. That is why mko continually invests in building protective tools, training our support team and raising public awareness about responsible gambling.
Every user registered at mko automatically gets access to all self-management tools at no extra charge. No special permission is required and there is no waiting period — all controls are at your fingertips and can be activated at any time through your account settings.
Beyond that, mko's dedicated responsible gambling support team has undergone professional training to assist users who need guidance, whether for setting limits or making bigger decisions such as self-exclusion.
Six personal control tools available free to all mko users. You hold the controls.
Set a daily, weekly, or monthly deposit limit based on your own financial means. Once a limit is set, the system will automatically block any deposit that exceeds it within the specified period — no exceptions.
Set the maximum amount you are willing to lose in a day, week or month. Once the loss limit is reached, you will not be able to continue a gaming session until the limit period resets automatically. This helps you stay within your set budget without relying solely on self-discipline.
Set a maximum duration for each gaming session. When the time limit is reached, the system will display a reminder notification and automatically end the session so you never lose track of time while playing.
Need a short break from the platform? Activate a break period of 24 hours, 48 hours, one week, or one month. During this time, your account will be fully blocked from any wagering activity, but you can still log in to process a balance withdrawal.
For those who need a longer break, self-exclusion allows you to fully block your account for 6 months, 1 year, 3 years, or up to 5 years. During this period, requests to reopen the account will not be entertained under any circumstances.
You may opt out of receiving any promotional emails, bonus offers or marketing notifications from mko. Reducing your exposure to promotional content is a small step that can make a big difference in managing your gambling habits.
Activating any self-management tool on mko is straightforward and can be done entirely on your own without contacting support. Here are the steps:
Log in to your account via the mko.bet homepage using your registered username and password. Make sure you are on a secure device.
Click the profile icon at the top right of the screen, then select "Account Settings" or "Responsible Gambling" from the dropdown menu.
Select the self-management tool you wish to activate — Deposit Limit, Loss Limit, Time Limit, Time-Out, or Self-Exclusion — and follow the on-screen instructions.
Enter the limit value or duration you want. The system will display a summary of your settings before final confirmation.
Click "Confirm" and your limit will be activated immediately (except for limit increases, which require 24 hours). You will receive a confirmation email for your records.
Gambling problems often develop gradually. Recognise the early warning signs so you can act before the situation becomes more serious.
You find yourself using money meant for bills, food or family needs to gamble, or borrowing money from others to keep playing.
Feeling compelled to keep playing in hopes of recovering lost money, even as losses continue to mount.
Unable to stop playing even after winning because you always want to keep the session going, as though something is holding you back from logging out.
You have lied to family members, a partner or friends about how much time or money you have spent on gambling.
Using gambling as a way to escape from work stress, relationship problems, anxiety or persistent feelings of sadness.
Declining work performance, strained relationships with loved ones, or frequently staying up late because you lose track of time while playing.
Ask yourself these questions honestly. They can help you assess whether your gaming habits are still within a healthy level of control.
Have you ever gambled more than you planned, whether in time or money?
Do you need to wager increasingly larger amounts of money to get the same level of excitement?
Have you ever tried to cut back or stop gambling but failed?
Do you feel restless, irritable or uncomfortable when trying to stop gambling?
Is gambling causing problems with your finances, relationships or work performance?
Have you ever sold belongings or borrowed money to fund your gambling?
Answers to frequently asked questions about responsible gambling at mko.